FolderClone the set it and forget it, automated backup solution for Windows
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Compatible with Win 7, 8, and 10

Frequently Asked Questions

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Q. FolderClone is "Already Running" message.
A.  The "FolderClone is already running" message means simply that - FolderClone is already running.    It may be running because it started up with Windows automatically, or because you launched it from the 'Start Menu'.

FolderClone runs in the background at all times so that your scheduled tasks can be run at the times that you have specified.  Therefore it does not need to be re-launched from the START menu.

If you need to access the program to add or edit a task, double click on the white sheep icon in your system tray and the main FolderClone window will appear for you.




Q. Can FolderClone write directly to a CD-R or CD-RW?
A.  FolderClone can copy files directly to a CD-R or CD-RW disk.
Q.  Can I use FolderClone to copy an entire hard drive?
AFolderClone is not intended to backup complete systems, its primary use is to backup data files that would be irreplaceable should a disaster occur. 

Q. Help! FolderClone has deleted some files from the Target folder which I needed.  What can I do?
AFolderClone is a powerful tool whose function is to make the Target Folder identical to the Source Folder.  If this means that files/folders need to be deleted from the Target, then this will be done.  Version 1.2.2 added a 'Do Not Delete Orphans' feature to the Options menu for those of you who need such a feature. In version 1.3.2  the default delete method was changed to "Send To Recycle Bin" .  Check  the recycle bin for your files and attempt to restore the files using the recycle bin's built in Restore function.

That having been said, if you are using an older version,  you should be able to undelete most of your files using an undelete utility.  We recommend Restorer2000.  A free demo of this program can be obtained from http://www.bitmart.net/ Q FolderClone does not seem to be running the scheduled tasks at the exact time I programmed them to. Why the discrepancy?
 
A.There are several factors that could cause this to occur:

FolderClone won't run a scheduled task while the main FolderClone window is open.  It only runs when the main FolderClone window is minimized or closed.  This is done to prevent a task from being run while it is being modified.  Only manual execution of tasks is permitted while the main FolderClone window is open.

FolderClone uses a technology called a "timer" to run scheduled tasks.  Timers are given a very low priority by the Windows operating system .  Timer events will only "fire" if  Windows allows them to.  Windows will only fire a timer event if no process of greater priority is currently running.  So, if you are executing other programs which are demanding the attention of Windows, the FolderClone scheduling timer may not run at the precise moment that you requested.

FolderClone is not a multi-threaded application - only one clone task may be running at a given point in time.  If a clone task is running, a second scheduled task will not run until the first is finished.  If you are are working with large amounts of data which take a long time to clone, this may interrupt other scheduled tasks from running.  Try spacing out your clone tasks in such a way where they will not interfere with one another.

Q "Error: "ActiveX component can't create object"
A. There can be many causes for this particular error.  The bottom line though is that a file (DLL/OCX) that FolderClone needs is either not available, or is the wrong version, or is not registered in the system registry. 

This error will almost always be resolved by uninstalling and then reinstalling FolderClone

Q. After using it for a few weeks I need to make a decision to go with FolderMatch or FolderClone.  I just can't use both...can I?
A.Why can't you use both? We do.  Some synchronization tasks can be automated and don't require any user feedback.  FolderClone is perfect for these. Another reason to use FolderClone is that it never forgets to sync the folders.  Your important files are always backed up to second location.  With FolderMatch you need to have the discipline to remember to sync the folders.  Some sync jobs require manual intervention and human decision making.  In those instances, FolderMatch is required.  It really depends on your situation and preferences....  Quite a few of our users do use both, therefore we have begun offering a special discount when you purchase both.
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Q. Can I run FolderClone on a server? 
A Yes, FolderClone can be run on a server.  As a matter of fact we have many users that are using  it this way.  The only limitation that you should be aware of is that FolderClone runs as an application, not a service.  What that means is that the server must be logged on to in order for FolderClone to run a schedule task. If this is an issue for you, you can always use thrid-party software such as ServiceMill to allow FolderClone to run as an NT Service.

Please note that the licensing costs for running FolderClone on your server are different than the standard licensing costs.  Please make sure that you purchase a server license, if this is how you intend on using FolderClone. 

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Q How is  FolderClone different than FolderMatch?
A. FolderClone is similar to FolderMatch in that it is a folder synchronizer. But there are important differences in features and how they handle the job...

FolderClone arranges your synchronization needs in sets of "clone tasks".  A task is a set of specifications which tells FolderClone  what files/folders you want to be copied, where you want them copied, and how often you want this done. Once configured, FolderClone compares the "source" folder against the "target" folder at the user-defined time intervals. Changes or additions to the source folder are copied to the target folder.  Files and folders which exist on the target folder but not on the source folder are deleted. (Optionally, the deletion can be turned off) This process runs automatically in the background without any further user-interaction required. 

FolderClone's 'set it and forget it' functioning means that after you set up a clone task the first time, it will be performed automatically at predefined intervals.  Your important files will always be backed up to another location.  Your folder trees will always remain synched.

Some synchronization tasks can be automated and don't require any user feedback.  FolderClone is perfect for these. Another reason to use FolderClone is that it never forgets to sync the folders.  Your important files are always backed up to a second location.  With FolderMatch you need to have the discipline to remember to sync the folders.  Some sync jobs require manual intervention and human decision making.  In those instances, FolderMatch is required. 

FolderMatch is a very "hands-on" process, while FolderClone is a very "hands-off" process.  Depending on your individual needs,  FolderClone might be a welcome utility to assist you with your synchronization needs.  Here, at Salty Brine Software, we use both  tools. 

Q. Do you plan on making a version of FolderClone that is bi-directional? 
A. That is not currently planned. However, other users have been asking for this feature as well so there might be a change made on this position.  We have another product called FolderMatch which does support true bi-directional synchronization.  You can find out more about it at www.foldermatch.com The big difference between the two programs is that FolderClone is an automated, hands-off process while FolderMatch is a very manual, interactive, hands-on tool. 

Having said that, FolderClone can be manipulated to function in a bi-directional manner.  You will need to create two tasks - each one a duplicate of the other in all regards except that the Source and Target folder paths are reversed.  You must also select these two options:  'Do Not Delete', and 'Copy Only If Source Is Newer than Target'.  This configuration of two mirrored tasks will ensure that any newly added files will be copied to the other folder and also that all changed files will be copied.
 
 
Q. What do the graphics next to each task represent? 
A
  •  clone task This is the normal graphic used to represent a clone task
  • Next task to be run This graphic indicates that this task is the next scheduled task to be run.
  • error notification This graphic indicates that an error occurred the last time that this task was run.  The exact error which occurred will be contained in the Log File 
  • Next error This graphic is a combination of the last two.  This task is the next one which is scheduled to be run and an error occurred last time that this task was run.
     
Q. Can FolderClone backup my Outlook personal folders (.pst) file?
A. Your personal folders file contains all of your local Outlook folders, such as Calendar, Inbox, Tasks, Sent Items, Outbox, Deleted Items, and user-created folders. To automatically back up these folders, create a backup of your .pst files. 

FolderClone can be used to automatically copy all  .PST files to another folder at scheduled times. Outlook must be shutdown before copying the .PST file. 

Microsoft has also provided an add-in to Outlook which allows you to backup your .PST files from within Outlook.

http://office.microsoft.com/Downloads/2002/pfbackup.aspx

If you want to synchronize two .PST files we suggest that you check out SynchPST. You can save 25% by using coupon code 1Jd4kL2uHs9W when you purchase.

Q.How do I Restore from FolderClone?
A. You must have version 1.3.6 or higher to restore your source files using FolderClone.

1)  On the main FolderClone window, select the Task for which you want to restore Source files.

2) Select the 'Restore Source From Target' menu option.

3) The Restore Window appears.  Place a checkmark next to the files/folders which you want restored, then press the Restore button
 

 

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Q.What languages does FolderClone work with?
A.  FolderClone works with a variety of languages, including English, French, Spanish, Italian, Portuguese, German, Russian, Chinese, Japanese, and others.  However, the FolderClone software is currently only available in English, so you'll need to be able to understand English to use the software.

Working with files and folders whose names use a different character set than the one you use to display menus and other text in Windows may require you to change your system locale first.  For example, if you use Windows in English, but want to compare folders with Russian names, you might need to change your system locale to Russian.  (Note that this will not be necessary with version 3 of FolderClone which is currently under development.

This explains how to change the system locale in Win2k, WinXP, and Vista & Windows 7 32 & 64bit.


Changing System Locale In Vista & Windows 7

Changing your system locale can sometimes let you work with files and folders whose names are in a different language from the one that you use Windows in.  FolderClone is tested in English, and we can't guarantee that it will work in all other languages, but this will often help.  Here's what you can do.

Note: This procedure may require you to have an administrator password for your computer.  You may not be able to complete these instructions on a computer that you do not own.

1)  Click the Start button then select Control Panel

2) Click Clock, Language, and Region, then choose Regional and Language Options.

3) In the Regional and Language Options control panel click the Administrative tab.

  • If you don't see an Administrative tab, you might not be able to change the system locale.  Contact a system administrator, or log in as a user with administrative privileges.

4) Click Change system locale.  You may be warned that this procedure requires administrative privileges; if so, click Allow.

5) From the list, choose the locale that best matches the language used in the file and folder names you want to work with.  Then, click OK. 

6) You'll be asked to restart your computer.  Click Restart now.

Note: This change will affect all of your Windows programs.  You may want to change your locale back when you're finished.


In case that doesn't work: If none of the above helped, we may not be able to help you work with the files and sub-folder names that are  in the language you want.  However, the above instructions should work for most people.

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Changing System Locale In WinXP

Changing your system locale can sometimes let you work with files and folders whose names are in a different language from the one that you use Windows in.  FolderClone is tested in English, and we can't guarantee that it will work in all other languages, but this will often help.  Here's what you can do.

Note: This procedure may require you to have an administrator password for your computer.  You may not be able to complete these instructions on a computer that you do not own.

1)  Click the Start button then select Control Panel

2) Click  Regional and Language Options.

3) In the Regional and Language Options control panel, click the Advanced tab.

  • If you don't see an Advanced tab, you might not be able to change the system locale.  Contact a system administrator, or log in as a user with administrative privileges.

4) In the Language for non-Unicode programs section, choose the language used in the file and folder names you want to work with.  Then click OK. 

5) You may be asked to install additional files to use the language you select.  If asked, choose to use existing files (rather than installing from the CD).  However, you may need your original Windows CD for certain languages. 

6) Once the change is complete, you'll be asked to restart your computer.  Restart your computer.

Note: This change will affect all of your Windows programs.  You may want to change your locale back when you're finished.

In case that doesn't work: If none of the above helped, we may not be able to help you work with the files and sub-folder names that are  in the language you want.  However, the above instructions should work for most people..

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Changing System Locale In Windows 2000

Changing your system locale can sometimes let you work with files and folders whose names are in a different language from the one that you use Windows in.  FolderClone  is tested in English, and we can't guarantee that it will work in all other languages, but this will often help.  Here's what you can do.

Note: This procedure may require you to have an administrator password for your computer.  You may not be able to complete these instructions on a computer that you do not own.

1)  Click the Start button then select Settings then Control Panel

2)  Click  Regional Options.

3) In the Regional Options control panel, click the General tab.

4) Choose a locale that matches the language of the file and folder names you want to work with. 

5)  Choose a language used in the file and folder names you want to work with.  

6)  You may be asked to install additional files to use the language you select.  If asked, choose to use existing files (rather than installing from the CD).  However, you may need your original Windows CD for certain languages. 

7)  Press the Set Default button and select the locale you chose in step 4. 

8) Once the change is complete, you'll be asked to restart your computer.  Restart your computer.

Note: This change will affect all of your Windows programs.  You may want to change your locale back when you're finished.

In case that doesn't work: If none of the above helped, we may not be able to help you work with the files and sub-folder names that are  in the language you want.  However, the above instructions should work for most people.


FolderClone is not intended to backup complete systems.  Its primary use is to backup data files that would be irreplaceable should a disaster occur.
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